Patient Experience Representative

Prenuvo

Toronto, Canada
Hourly rate: $25-$30; currency: local (cad); exper...
On-site
Strong interpersonal communication skills
Ability to multitask in fast-paced environment
High emphasis on patient privacy and confidentiality
This role supports sales, patient care, and retention efforts by assisting with incoming inquiries and requests

Job Summary

  • This role supports sales, patient care, and retention efforts by assisting with incoming inquiries and requests.
  • The position is a 6-month contract with the potential for extension or conversion to full-time based on performance.
  • Employees will help reshape the world through proactive healthcare while working with cutting-edge technology and high-performing teams.

Matching Summary

This role supports sales, patient care, and retention efforts by assisting with incoming inquiries and requests.

Salary

Hourly rate: $25-$30; Currency: Local (CAD); Experience dependent

Skills & Requirements

Must-have

  • Strong interpersonal communication skills
  • Ability to multitask in fast-paced environment
  • High emphasis on patient privacy and confidentiality
  • Willingness to work flexible hours including weekends
  • Experience with phone, email, and chat channels

Nice-to-have

  • Industry experience in customer support or success
  • Self-aware and open-minded emotional intelligence
  • Passion for proactive healthcare mission
  • Data analysis capabilities for decision making
  • Collaborative mindset across departments

Key Requirements

  • 6-month contract availability
  • Hybrid schedule with weekly in-office requirement
  • Flexible hours including weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter