Sr. Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Primary location base pyy range: $113,800 usd - $1...
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Ai/ml product value realization
Talent acquisition transformation
Strategic customer success management
** Workday is seeking a Sr. Specialized Customer Success Manager for its Talent AI division, focusing on driving customer engagement and adoption of AI-powered Talent Acquisition workflows. The role requires a blend of customer-facing experience in a SaaS environment and expertise in AI/ML and Talent Acquisition. **

Job Summary

  • As a specialized team focused on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows, you will be at the intersection of AI value realization, Talent Acquisition transformation, and strategic Customer Success.
  • You will serve as a strategic partner to customers, guiding them through organizational change, workflow redesign, and operating model shifts required to unlock the full value of AI in Talent Acquisition.
  • The company culture is rooted in integrity, empathy, and shared enthusiasm, offering trust to take risks, tools to grow, skills to develop, and support for the long haul.

Matching Summary

Match Score: 75

** Workday is seeking a Sr. Specialized Customer Success Manager for its Talent AI division, focusing on driving customer engagement and adoption of AI-powered Talent Acquisition workflows. The role requires a blend of customer-facing experience in a SaaS environment and expertise in AI/ML and Talent Acquisition. **

Salary

Primary Location Base Pay Range: $113,800 USD - $170,800 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • AI/ML product value realization
  • Talent Acquisition transformation
  • strategic customer success management
  • customer adoption and maturity
  • cross-functional collaboration

Nice-to-have

  • organizational change leadership
  • AI subject matter expertise
  • customer advocacy nurturing
  • evolving, incubating environments

Key Requirements

  • 5+ years customer-facing services experience
  • 2+ years AI/ML or data-driven products experience
  • 2+ years Talent Acquisition or HR experience
  • Bachelor's degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

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