Field Services Technician I

Carilion Clinic

Roanoke, Virginia, United States
Fully remote
Voice and data peripheral technologies
Equipment troubleshooting and repair
Desktop hardware and peripherals installation
Field Service Technician I installs and supports voice and data peripheral technologies, including PCs, laptops, printers, mobile phones, tablets, and telephones, providing on-site and remote troubleshooting and repair

Job Summary

  • Field Service Technician I installs and supports voice and data peripheral technologies, including PCs, laptops, printers, mobile phones, tablets, and telephones, providing on-site and remote troubleshooting and repair.
  • The role involves interfacing with clients, vendors, and multiple teams to resolve problem incidents, performing installation and configuration of enterprise desktop hardware and peripherals, and managing small projects.
  • Carilion Clinic offers a comprehensive benefits package including medical, dental, vision, an employer-funded pension, paid time off, fitness resources, and continued education.

Matching Summary

Field Service Technician I installs and supports voice and data peripheral technologies, including PCs, laptops, printers, mobile phones, tablets, and telephones, providing on-site and remote troubleshooting and repair.

Skills & Requirements

Must-have

  • voice and data peripheral technologies
  • equipment troubleshooting and repair
  • desktop hardware and peripherals installation
  • desktop/laptop hardware, printers, telephony

Nice-to-have

  • customer service oriented
  • organizational skills
  • analytical skills
  • detail oriented

Key Requirements

  • Associates Degree or related work experience
  • 2 years of experience in computer electronics, PC and/or telephony support
  • Experience in microcomputers and supporting desktop hardware/software
  • CompTIA A+, Dell Hardware, Certification (WPD)

Work Rights

Not specified

Tailored Resume

Cover Letter