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Penn State University is seeking a Case Management Support Intern to assist its Student Care and Advocacy team. The role involves providing resources, advocacy, and support to students facing various challenges, including behavioral, psychological, and financial issues.
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Job Summary
The office of Student Care and Advocacy has openings for an undergraduate or graduate intern designed to provide students with hands-on learning experiences.
The Case Management intern will triage calls and emails, and provide resources, advocacy, and support to members of the university community across a broad spectrum of issues and concerns.
Responsibilities include case management support, basic needs hub support, office support, and special projects.
Matching Summary
Match Score: 75
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Penn State University is seeking a Case Management Support Intern to assist its Student Care and Advocacy team. The role involves providing resources, advocacy, and support to students facing various challenges, including behavioral, psychological, and financial issues.
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Salary
Stipend available based on contracted hours
Skills & Requirements
Must-have
Triage calls and emails
Provide referrals and resources
Complete documentation and maintain records
Handle confidential information
Strong interpersonal skills
Nice-to-have
Empower students with self-sufficiency
Solutions-oriented approach
Work independently and collaboratively
Key Requirements
Undergraduate or graduate student status
Ability to handle confidential information with discretion