Case Management Support Intern

Penn State University Park

University Park, Pennsylvania, US
Stipend available based on contracted hours
**
Triage calls and emails
Provide referrals and resources
Complete documentation and maintain records
** Penn State University is seeking a Case Management Support Intern to assist its Student Care and Advocacy team. The role involves providing resources, advocacy, and support to students facing various challenges, including behavioral, psychological, and financial issues. **

Job Summary

  • The office of Student Care and Advocacy has openings for an undergraduate or graduate intern designed to provide students with hands-on learning experiences.
  • The Case Management intern will triage calls and emails, and provide resources, advocacy, and support to members of the university community across a broad spectrum of issues and concerns.
  • Responsibilities include case management support, basic needs hub support, office support, and special projects.

Matching Summary

Match Score: 75

** Penn State University is seeking a Case Management Support Intern to assist its Student Care and Advocacy team. The role involves providing resources, advocacy, and support to students facing various challenges, including behavioral, psychological, and financial issues. **

Salary

Stipend available based on contracted hours

Skills & Requirements

Must-have

  • Triage calls and emails
  • Provide referrals and resources
  • Complete documentation and maintain records
  • Handle confidential information
  • Strong interpersonal skills

Nice-to-have

  • Empower students with self-sufficiency
  • Solutions-oriented approach
  • Work independently and collaboratively

Key Requirements

  • Undergraduate or graduate student status
  • Ability to handle confidential information with discretion
  • Reliable and trustworthy

Work Rights

Not specified

Tailored Resume

Cover Letter