Customer Success Manager (canada)

SalesCloser.ai

Vancouver, British Columbia, Canada
Base: competitive compensation based on experience...
On-site
Customer success management
High-volume account management
Data-driven customer engagement
SalesCloser.ai is hiring a Customer Success Manager to support and grow a large portfolio of customers using automation, data, and proactive outreach

Job Summary

  • SalesCloser.ai is hiring a Customer Success Manager to support and grow a large portfolio of customers using automation, data, and proactive outreach.
  • The role offers a dynamic environment with a great leadership team, comprehensive training, competitive compensation, and growth opportunities.
  • The company values diversity and inclusion and is headquartered in Vancouver, British Columbia, Canada.

Matching Summary

SalesCloser.ai is hiring a Customer Success Manager to support and grow a large portfolio of customers using automation, data, and proactive outreach.

Salary

Base: Competitive compensation based on experience; Bonus/Equity: Referral incentives and bonuses; Benefits: Product discounts and comprehensive training

Skills & Requirements

Must-have

  • Customer Success Management
  • High-volume account management
  • Data-driven customer engagement
  • CS playbooks and automation workflows
  • Familiarity with Vitally and Intercom
  • Proactive communication skills

Nice-to-have

  • Ability to work independently and collaboratively
  • Strong organizational skills
  • Multilingual abilities
  • Technical and analytical mindset
  • Experience in fast-paced environments

Key Requirements

  • 2–4 years Customer Success or Account Management experience
  • Experience in SaaS or B2B tech environment
  • Experience managing high-volume book of business
  • Fluent in English spoken and written
  • Must provide valid government-issued ID, SIN, and proof of address
  • Background checks including criminal and credit checks

Work Rights

Must provide valid government-issued ID, SIN, and proof of residential address

Tailored Resume

Cover Letter