Director, Global Customer Solutions Strategy & Deployment

Johnson & Johnson

Raritan, New Jersey, United States of America
Base: $150,000.00 - $258,750.00; bonus/equity: eli...
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10+ years professional work experience
Portfolio and program management expertise
Executive governance and stage-gate rigor
** Johnson & Johnson is seeking a Director of Global Customer Solutions Strategy & Deployment, responsible for overseeing program management and strategy within the MedTech division. The ideal candidate will have extensive experience in portfolio management, change leadership, and customer operations, with a commitment to fostering an inclusive work environment. **

Job Summary

  • This role involves running the PMO and portfolio for Global Customer Solutions while shaping executive governance to drive real impact.
  • The position requires translating executive intent into a clear, prioritized multi-year roadmap aligned across regions and functions.
  • Employees are eligible for comprehensive benefits including a 401(k) savings plan, long-term incentive programs, and up to 480 hours of parental leave.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking a Director of Global Customer Solutions Strategy & Deployment, responsible for overseeing program management and strategy within the MedTech division. The ideal candidate will have extensive experience in portfolio management, change leadership, and customer operations, with a commitment to fostering an inclusive work environment. **

Salary

Base: $150,000.00 - $258,750.00; Bonus/Equity: Eligible for long-term incentive program; Benefits: Pension, 401(k), vacation, sick time, and parental leave

Skills & Requirements

Must-have

  • 10+ years professional work experience
  • Portfolio and program management expertise
  • Executive governance and stage-gate rigor
  • Organizational change management skills
  • Commercial and supply chain prioritization

Nice-to-have

  • Healthcare or life sciences background
  • Experience leading offshoring initiatives
  • Customer insights programs like NPS
  • Fluency in cross-cultural team management
  • Proficiency with Power BI or Tableau

Key Requirements

  • Minimum Bachelor's degree required
  • Advanced degree preferred
  • Minimum ten years relevant professional experience
  • People management experience required
  • Proven track record in portfolio governance

Work Rights

Not specified

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