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Johnson & Johnson is seeking a Director of Global Customer Solutions Strategy & Deployment, responsible for overseeing program management and strategy within the MedTech division. The ideal candidate will have extensive experience in portfolio management, change leadership, and customer operations, with a commitment to fostering an inclusive work environment.
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Job Summary
This role involves running the PMO and portfolio for Global Customer Solutions while shaping executive governance to drive real impact.
The position requires translating executive intent into a clear, prioritized multi-year roadmap aligned across regions and functions.
Employees are eligible for comprehensive benefits including a 401(k) savings plan, long-term incentive programs, and up to 480 hours of parental leave.
Matching Summary
Match Score: 75
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Johnson & Johnson is seeking a Director of Global Customer Solutions Strategy & Deployment, responsible for overseeing program management and strategy within the MedTech division. The ideal candidate will have extensive experience in portfolio management, change leadership, and customer operations, with a commitment to fostering an inclusive work environment.
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Salary
Base: $150,000.00 - $258,750.00; Bonus/Equity: Eligible for long-term incentive program; Benefits: Pension, 401(k), vacation, sick time, and parental leave
Skills & Requirements
Must-have
10+ years professional work experience
Portfolio and program management expertise
Executive governance and stage-gate rigor
Organizational change management skills
Commercial and supply chain prioritization
Nice-to-have
Healthcare or life sciences background
Experience leading offshoring initiatives
Customer insights programs like NPS
Fluency in cross-cultural team management
Proficiency with Power BI or Tableau
Key Requirements
Minimum Bachelor's degree required
Advanced degree preferred
Minimum ten years relevant professional experience