Student Accounts Supervisor

University of Central Florida

Orlando, Florida, USA
$57,000 to $60,000; not specified; not specified p...
Student account operations
Tuition and fee processes
Waiver administration
This role oversees staff supporting tuition and fee processes, payments, waivers, and related student account functions, and serves as a key point of contact for escalated student and family inquiries

Job Summary

  • This role oversees staff supporting tuition and fee processes, payments, waivers, and related student account functions, and serves as a key point of contact for escalated student and family inquiries.
  • The position also contributes to process improvement and communication to support consistent service delivery.
  • UCF offers a comprehensive benefits package, including medical, dental, vision, paid time off, retirement savings options, and employee discounts.

Matching Summary

This role oversees staff supporting tuition and fee processes, payments, waivers, and related student account functions, and serves as a key point of contact for escalated student and family inquiries.

Salary

$57,000 to $60,000; Not specified; Not specified

Skills & Requirements

Must-have

  • Student account operations
  • Tuition and fee processes
  • Waiver administration
  • Payment processing
  • Customer service
  • Compliance with policies

Nice-to-have

  • Process improvement
  • Cross-departmental collaboration
  • Leadership principles
  • Communication skills

Key Requirements

  • Bachelor's or Master's degree
  • 4+ years relevant experience
  • Supervising staff experience
  • Financial operations experience
  • Microsoft Excel proficiency

Work Rights

Authorized to work for any U.S. employer

Tailored Resume

Cover Letter