Patient Service Representative 1 Hospital

Advocate Health

Tinley Park, Illinois, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Create electronic health records
Verify demographic and insurance information
Collect co-pays and patient responsibilities
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities, obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Create electronic health records
  • Verify demographic and insurance information
  • Collect co-pays and patient responsibilities
  • Maintain patient confidentiality (HIPAA)
  • Provide customer service to patients and visitors
  • Handle computer systems and EMR

Nice-to-have

  • Demonstrate Advocate Health purpose, values, and behaviors
  • Excellent service recovery skills
  • Independent thinking and problem-solving skills
  • Ability to handle large workloads with interruptions

Key Requirements

  • High School Graduate
  • No experience required
  • Ability to work a Saturday rotation

Work Rights

Not specified

Tailored Resume

Cover Letter