Specialist, Order Management

Chanel

Piscataway, NJ, US
Base: $58,200 through $90,000; bonus/equity: not s...
Hybrid
Experience managing e-commerce supply chains
High proficiency with sap, wms, powerbi
Superior written and oral communication skills
Chanel is seeking a Specialist in Order Management to join their team in Piscataway, NJ, focusing on enhancing customer service performance within the fragrance and beauty sectors. The role involves managing the supply chain process, collaborating with various internal and external partners, and fostering a customer-centric culture

Job Summary

  • The role focuses on driving best-in-class customer service performance including in-stocks, OTIF, and perfect order metrics.
  • Candidates will manage the complete customer supply chain process for fragrance and beauty wholesale, owned, and lease teams.
  • Chanel offers robust benefits including flexible time, hybrid work options, a wellbeing fund, and generous paid time off policies.

Matching Summary

Match Score: 85

Chanel is seeking a Specialist in Order Management to join their team in Piscataway, NJ, focusing on enhancing customer service performance within the fragrance and beauty sectors. The role involves managing the supply chain process, collaborating with various internal and external partners, and fostering a customer-centric culture.

Salary

Base: $58,200 through $90,000; Bonus/Equity: Not specified; Benefits: Flexible time, hybrid work, wellbeing days, 401K, healthcare

Skills & Requirements

Must-have

  • Experience managing E-Commerce Supply Chains
  • High proficiency with SAP, WMS, PowerBI
  • Superior written and oral communication skills
  • Solid analytical and problem-solving skills
  • 1-3 years of experience minimum

Nice-to-have

  • Experience working on vendor Supply Team of FMCG
  • Passion for learning and challenging status quo
  • Ability to navigate complexity and change management
  • Strong sense of morale and culture building
  • Keen eye for details and transparent communications

Key Requirements

  • BA/BS Degree required
  • 1-3 years of relevant experience
  • Hybrid in-office work schedule in Piscataway, NJ

Work Rights

Not specified

Tailored Resume

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