Policy Services Officer – Maturity

Prudential Corporation Asia Ltd

Singapore, Singapore
On-site
Processing policy services requests
Managing customer change requests
Identifying process gaps
In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis

Job Summary

  • In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis.
  • You will also work on projects relating to the area of work as well as driving feedback loop to identify process gaps and implementing improvements.
  • You will report to a Team Lead within Policy Services team and ensure a timely and seamless experience provided to our Financial Consultants and customers.

Matching Summary

In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis.

Skills & Requirements

Must-have

  • processing policy services requests
  • managing customer change requests
  • identifying process gaps
  • implementing process improvements
  • proficient in MS Office

Nice-to-have

  • customer-oriented
  • good interpersonal skills
  • digital mindset
  • keen learner
  • able to work independently

Key Requirements

  • Diploma or Degree holder
  • Fresh graduate welcomed

Work Rights

Not specified

Tailored Resume

Cover Letter