Csr (glass)

Glass America

Madison, WI, US
Handle customer interactions
Schedule customer appointments
Communicate with auto glass technicians
You’ll receive a great salary and benefits, and experience the support and opportunity you deserve

Job Summary

  • You’ll receive a great salary and benefits, and experience the support and opportunity you deserve.
  • Professionally handle customer interactions and general inquiries, both in person and over the phone.
  • Full-Time (30 or more hours per week) employees enjoy 80 hours of accrued paid time off annually.

Matching Summary

You’ll receive a great salary and benefits, and experience the support and opportunity you deserve.

Skills & Requirements

Must-have

  • Handle customer interactions
  • Schedule customer appointments
  • Communicate with Auto Glass Technicians
  • Utilize shop software
  • Provide service quotes
  • Meet shop production goals

Nice-to-have

  • Positive demeanor
  • Process driven
  • General automobile knowledge

Key Requirements

  • Work experience demonstrating organization
  • High volume phone and email handling
  • Customer facing role experience
  • Reliable and dependable hard worker
  • High aptitude for technology
  • Strong typing and data entry skills
  • Inventory level management understanding
  • Ability to work Saturdays and overtime
  • Auto Parts and/or Dispatcher experience highly desirable

Work Rights

Not specified

Tailored Resume

Cover Letter