Field Service Technician

Alfred Kaercher SE Co KG

Milwaukee, US
$27.00 to $31.00 ph; up to 5,000 yearly bonus oppo...
On-site
Troubleshooting corded electric equipment
Troubleshooting battery equipment
Troubleshooting combustion engine equipment
Accurately and timely completion of Astea Mobile Work Orders, including capturing labor and travel time stamps, equipment list, parts and material needed, additional fees and expenses, detailed notes of work performed, root cause identification, and submission of electronic files, checklists, and pictures

Job Summary

  • Accurately and timely completion of Astea Mobile Work Orders, including capturing labor and travel time stamps, equipment list, parts and material needed, additional fees and expenses, detailed notes of work performed, root cause identification, and submission of electronic files, checklists, and pictures.
  • Responsive interaction with customers providing the highest level of service and satisfying all business reporting documentation, including timesheets, repair orders, machine checklists, receiving records, expense reports, and repair order logs.
  • The company offers a comprehensive benefits package including Medical, Dental, and Vision plans, Paid Holidays, Flexible PTO, HAS, FSA, 401K matching plans, Paid sick time, and short- and long-term disability insurance.

Matching Summary

Accurately and timely completion of Astea Mobile Work Orders, including capturing labor and travel time stamps, equipment list, parts and material needed, additional fees and expenses, detailed notes of work performed, root cause identification, and submission of electronic files, checklists, and pictures.

Salary

$27.00 to $31.00 per hour; up to 5,000 yearly bonus opportunity; Medical, Dental, and Vision plan, Paid Holidays, Flexible PTO, HAS, FSA, and 401K matching plans, Paid sick time, as well as short- and long-term disability insurance

Skills & Requirements

Must-have

  • troubleshooting corded electric equipment
  • troubleshooting battery equipment
  • troubleshooting combustion engine equipment
  • electro-mechanical skills
  • customer service interaction
  • daily parts processing

Nice-to-have

  • recognizing revenue opportunities
  • securing additional revenue
  • recovering lost customers
  • PM service agreements
  • refurb equipment
  • short-term rental

Key Requirements

  • 3 to 5 years related mechanical experience
  • 3 to 5 years related technical experience
  • Valid driver’s license
  • clean driving record
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter