Customer Experience Adviser - (salisbury)

Seetec

Salisbury, United Kingdom
Base: £25,877 up to £27,000 py; bonus/equity: not ...
On-site
Proven customer service experience
Strong administrative skills
Excellent communication abilities
Seetec is seeking a Customer Experience Adviser in Salisbury, UK, to serve as the first point of contact for participants and stakeholders, focusing on delivering exceptional customer service and supporting individuals on their journey to sustainable employment. Ideal candidates will possess proven customer service and administrative experience, excellent communication skills, and the ability to thrive in a fast-paced environment

Job Summary

  • This role serves as the first point of contact for participants, providing welcoming service both in person and over the phone to support their journey to sustainable employment.
  • The position offers a competitive salary ranging from £25,877 to £27,000 per annum along with benefits including 25 days annual leave, company pension, and health insurance.
  • Candidates are expected to facilitate warm handovers from Jobcentre Plus, deliver job search support including CV preparation, and maintain accurate customer records.

Matching Summary

Match Score: 85

Seetec is seeking a Customer Experience Adviser in Salisbury, UK, to serve as the first point of contact for participants and stakeholders, focusing on delivering exceptional customer service and supporting individuals on their journey to sustainable employment. Ideal candidates will possess proven customer service and administrative experience, excellent communication skills, and the ability to thrive in a fast-paced environment.

Salary

Base: £25,877 up to £27,000 p.a.; Bonus/Equity: Not specified; Benefits: 25 days annual leave + Bank Holidays + Birthday Day off + Company Pension Scheme + Health Insurance Allowance

Skills & Requirements

Must-have

  • Proven customer service experience
  • Strong administrative skills
  • Excellent communication abilities
  • MS Office proficiency
  • Local labour market knowledge

Nice-to-have

  • Experience in employability sector
  • Understanding of unemployment barriers
  • Full driving license
  • High-performance culture experience
  • Passion for helping people achieve goals

Key Requirements

  • Proven experience in customer service roles
  • Experience in administrative roles
  • Familiarity with MS Office products
  • Good working knowledge of local labour market

Work Rights

Not specified

Tailored Resume

Cover Letter