Customer Service Support Representative- Full Time- 1st Shift

Labcorp / Covance / Labcorp Drug Dev UK

Tulsa, OK, US
Not specified; not specified; comprehensive benefi...
Onsite (full time, mon-fri 8:30 am - 5:00 pm)
High school diploma or ged equivalent
1 year customer service experience
Hipaa compliance knowledge
Labcorp is seeking a full-time Customer Service Support Representative in Tulsa, OK, to act as a liaison between the company, customers, and patients. The role primarily involves handling customer inquiries, providing product information, and ensuring accurate communication of test results

Job Summary

  • The role acts as a liaison between Labcorp, customers, and patients to resolve routine requests via phone or internet.
  • Employees are responsible for notifying clients of test results accurately and maintaining HIPAA compliance for medical records.
  • Full-time employees working 20+ hours per week are eligible for comprehensive benefits including medical, dental, vision, and 401(k).

Matching Summary

Match Score: 75

Labcorp is seeking a full-time Customer Service Support Representative in Tulsa, OK, to act as a liaison between the company, customers, and patients. The role primarily involves handling customer inquiries, providing product information, and ensuring accurate communication of test results.

Salary

Not specified; Not specified; Comprehensive benefits including Medical, Dental, Vision, Life, STD/LTD, 401(k), PTO, Tuition Reimbursement

Skills & Requirements

Must-have

  • High School Diploma or GED equivalent
  • 1 year customer service experience
  • HIPAA compliance knowledge

Nice-to-have

  • Bilingual in English and Spanish
  • Prior Labcorp experience preferred
  • Experience with Salesforce.com
  • Healthcare industry background
  • Call center environment experience

Key Requirements

  • High School Diploma or GED
  • 1+ years customer service experience
  • Strong verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter