It Support Apprenticeship - 18 Month Fixed Term Contract
Amazon
United Kingdom
On-site
First and second-line technical support
Install configure maintain it hardware
Troubleshoot network system issues
Join Amazon as an IT Support Apprentice to play a crucial role in keeping complex systems running smoothly and power the information and communication technology that drives Amazon’s operations
Job Summary
Join Amazon as an IT Support Apprentice to play a crucial role in keeping complex systems running smoothly and power the information and communication technology that drives Amazon’s operations.
You’ll work with innovative technology to ensure our business runs efficiently by executing technical procedures and providing high-quality first and second-line support, resolving hardware, operating system, and software issues.
This 18-month programme combines on-the-job experience with formal learning, giving you the opportunity to earn a recognised Level 3 Information Communications Technician Apprenticeship qualification while developing practical technical skills.
Matching Summary
Join Amazon as an IT Support Apprentice to play a crucial role in keeping complex systems running smoothly and power the information and communication technology that drives Amazon’s operations.
Skills & Requirements
Must-have
first and second-line technical support
install configure maintain IT hardware
troubleshoot network system issues
monitor performance apply security updates
collaborate with teams across site
resolve hardware operating system software issues
Nice-to-have
curious about technology
enjoy solving problems
proactive organised attentive to detail
thrive in fast-paced environment
growth mindset willingness to learn
Key Requirements
Level 3 Information Communications Technician Apprenticeship