Patient Representative (2nd Shift) | University Hospital

Ohio State University Physicians Inc

Columbus, Ohio, US
Patient and family-centered culture
Visitor management policies
Empathetic verbal communication
The Patient Experience Department is responsible for supporting a patient and family-centered culture and leading initiatives designed to evaluate and improve the patient experience

Job Summary

  • The Patient Experience Department is responsible for supporting a patient and family-centered culture and leading initiatives designed to evaluate and improve the patient experience.
  • The Patient & Family Relations Representative (T2) provides personalized guidance and support to ensure a positive patient and family experience from arrival to departure.
  • Our Comprehensive Employee Benefits Include An array of retirement plan options, each with a generous employer contribution.

Matching Summary

The Patient Experience Department is responsible for supporting a patient and family-centered culture and leading initiatives designed to evaluate and improve the patient experience.

Skills & Requirements

Must-have

  • Patient and family-centered culture
  • Visitor Management policies
  • Empathetic verbal communication
  • Customer service behaviors
  • First Impressions skills

Nice-to-have

  • Develops and implements programs
  • Collaborates with volunteers
  • Public Service Loan Forgiveness program

Key Requirements

  • High school diploma
  • 1 year customer service experience
  • Available Tuesday - Saturday, 2 pm to 10:30 pm

Work Rights

Not specified

Tailored Resume

Cover Letter