JLL UK is seeking an Apprentice for their help desk in Kolkata, WB, India, focusing on delivering exceptional customer service and managing administrative tasks. The ideal candidate should have 2-5 years of relevant experience, strong communication skills, and a customer-centric approach
Job Summary
In this role, you’ll be in charge of one of the busiest places in the office—the help desk, constantly on the go, you’ll give our visitors a warm welcome, and guide them with their queries.
Maintaining and updating records and database are also part of your basic daily routine, including complaint registers, call tracking and client contacts.
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.
Matching Summary
Match Score: 85
JLL UK is seeking an Apprentice for their help desk in Kolkata, WB, India, focusing on delivering exceptional customer service and managing administrative tasks. The ideal candidate should have 2-5 years of relevant experience, strong communication skills, and a customer-centric approach.
Skills & Requirements
Must-have
Help desk management experience
Reception duties
Client service focus
Maintaining and updating records
General admin activities
Occupational safety requirements
Nice-to-have
Continuous improvement initiatives
Strong computer literacy
Unmatched people skills
Outstanding multitasking talent
Entrepreneurial and inclusive work environment
Key Requirements
Graduate in any discipline
Two to five years’ experience
Help desk management or reception experience
Client reporting experience
Ability to manage activities using different systems