Retail Service Specialist

Auto Club Enterprises

Laguna Hills, CA, United States
Base: $22.00-$23.00 ph; bonus/equity: incentive pr...
In-person (monday to friday, with saturday availability)
Cross-selling and upselling products
Providing legendary customer service
Reaching sales and service goals
Auto Club Enterprises is seeking a Retail Service Specialist for their Laguna Hills, CA branch, focusing on providing exceptional customer service and achieving sales goals. The role involves various responsibilities, including DMV services, travel planning, and cash handling, with an emphasis on teamwork and customer interaction

Job Summary

  • The role involves greeting members, determining their needs, and providing legendary service while cross-selling AAA products.
  • Employees will perform various administrative tasks including DMV vehicle licensing, notary services, and issuing passport photos.
  • The company offers remarkable benefits including health coverage, a pension plan, tuition assistance, and paid parental leave.

Matching Summary

Match Score: 85

Auto Club Enterprises is seeking a Retail Service Specialist for their Laguna Hills, CA branch, focusing on providing exceptional customer service and achieving sales goals. The role involves various responsibilities, including DMV services, travel planning, and cash handling, with an emphasis on teamwork and customer interaction.

Salary

Base: $22.00-$23.00 per hour; Bonus/Equity: Incentive program based on performance; Benefits: Health, dental, vision, 401(K) match, pension

Skills & Requirements

Must-have

  • Cross-selling and upselling products
  • Providing legendary customer service
  • Reaching sales and service goals
  • Balancing and reconciling cash drawer
  • Making hotel and car rental reservations

Nice-to-have

  • Strong teamwork orientation
  • Intent on providing excellent service
  • Ability to travel locally when necessary

Key Requirements

  • Valid notary license required within one year
  • High school diploma or GED
  • Experience in retail sales or banking
  • Basic Microsoft Office experience
  • Availability for Monday through Friday and Saturday shifts

Work Rights

Not specified

Tailored Resume

Cover Letter