System Nursing Call Center Manager

Indiana University Health

Indianapolis, IN, United States
Fully remote
Triage nursing
Medication management
Clinical referral review
Oversees the daily operations of patient care and resources, specifically related to triage nursing, medication management, and clinical referral review in the statewide systemized nursing call center

Job Summary

  • Oversees the daily operations of patient care and resources, specifically related to triage nursing, medication management, and clinical referral review in the statewide systemized nursing call center.
  • Manages a team of remote direct reports while adapting to the specific accountability needs of the program to optimize both the patient and provider experience.
  • IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients.

Matching Summary

Oversees the daily operations of patient care and resources, specifically related to triage nursing, medication management, and clinical referral review in the statewide systemized nursing call center.

Skills & Requirements

Must-have

  • Triage nursing
  • Medication management
  • Clinical referral review
  • Remote team management

Nice-to-have

  • Exemplify excellence
  • Compassion
  • Teamwork
  • Purpose-driven leadership

Key Requirements

  • Bachelor's Degree required
  • Master's Degree preferred
  • 4-6 years of relevant experience
  • Active Indiana RN license or NLC RN License
  • Graduated from nationally accredited nursing program
  • Basic Life Support certification through AHA
  • Clinical Specialty Professional Certification within 1 year

Work Rights

Not specified

Tailored Resume

Cover Letter