Kundenberater (m/w/d) Inbound / Kein Vertrieb

Worldpay (FIS)

Nuremberg, Germany
Not specified; benefits: 50 eur monthly card allow...
Experience in customer care
Strong communication skills
Fluent german language proficiency
The role involves providing high-quality inbound services to clients in the finance and banking sector without any sales responsibilities

Job Summary

  • The role involves providing high-quality inbound services to clients in the finance and banking sector without any sales responsibilities.
  • Employees will handle both telephone and written correspondence regarding account openings, closures, and general inquiries.
  • The company offers a modern office environment with free drinks, fruit, and monthly benefits card allowances after the probation period.

Matching Summary

The role involves providing high-quality inbound services to clients in the finance and banking sector without any sales responsibilities.

Salary

Not specified; Benefits: 50 EUR monthly card allowance after probation

Skills & Requirements

Must-have

  • Experience in customer care
  • Strong communication skills
  • Fluent German language proficiency
  • Backoffice task experience
  • Team collaboration abilities

Nice-to-have

  • Commercial vocational training
  • Banking sector experience
  • English language basics
  • MS Office software knowledge

Key Requirements

  • Good German in speech and writing
  • General PC skills (e.g., MS-Office)
  • High service orientation

Work Rights

Not specified

Tailored Resume

Cover Letter