Order Management Representative

Hyperion Materials & Technologies

Barcelona, B, ES
On-site
Order processing in erp systems
Customer communication via phone and email
Product and pricing setup verification
The Order Management Representative is responsible for ensuring orders are properly received, correct and processed in a timely manner

Job Summary

  • The Order Management Representative is responsible for ensuring orders are properly received, correct and processed in a timely manner.
  • They work directly with customers via phone and email to receive orders and ensure that Hyperion’s systems are properly set up for receiving the order.
  • They occasionally are involved in updating customers of their order status or of any pending delays.

Matching Summary

The Order Management Representative is responsible for ensuring orders are properly received, correct and processed in a timely manner.

Skills & Requirements

Must-have

  • Order processing in ERP systems
  • Customer communication via phone and email
  • Product and pricing setup verification
  • Experience with Oracle and M3 systems
  • Fluent English communication
  • Proficient Microsoft Office skills

Nice-to-have

  • Self-starter and highly motivated
  • Ability to prioritize multiple projects
  • Ability to work flexible schedules
  • Occasional travel under 5%
  • Technical product knowledge acquisition

Key Requirements

  • 3-5 years customer service experience
  • High School Diploma required
  • BS Degree preferred
  • Fluent in English
  • Ability to travel less than 5%

Work Rights

Not specified

Tailored Resume

Cover Letter