Application Support Analyst (sap / Enterprise Applications)

Swift Verify

Sap ecc and s/4hana support
Servicenow ticket management
Enterprise application troubleshooting
The role provides second-line functional and technical support for SAP and other enterprise business applications to ensure stable operations

Job Summary

  • The role provides second-line functional and technical support for SAP and other enterprise business applications to ensure stable operations.
  • Candidates will diagnose and resolve technical issues across SAP modules including ECC, S/4HANA, BW/BI, CRM, and SCM while managing tickets in ServiceNow.
  • Swift Verify offers a diverse and inclusive environment where employees are encouraged to bring their full selves and ideas to the team.

Matching Summary

The role provides second-line functional and technical support for SAP and other enterprise business applications to ensure stable operations.

Skills & Requirements

Must-have

  • SAP ECC and S/4HANA support
  • ServiceNow ticket management
  • Enterprise application troubleshooting
  • Incident and problem resolution
  • User access coordination

Nice-to-have

  • PEGA SUS ordering portal experience
  • Salesforce integration knowledge
  • Identity Management exposure
  • Cross-functional collaboration skills
  • Continuous improvement mindset

Key Requirements

  • Bachelor's degree in Computer Science or IT
  • Experience in application support roles
  • Knowledge of ITIL-aligned processes

Work Rights

Not specified

Tailored Resume

Cover Letter