Miele & Cie. KG is seeking a Customer Service Specialist in Poznan, Poland, responsible for managing home appliance orders, customer complaints, and administrative tasks. The ideal candidate should possess strong English language skills, customer service experience, and proficiency in MS Office, with SAP knowledge being a plus
Job Summary
The role involves accepting and processing home appliance orders from retail partners while ensuring delivery feasibility.
Candidates will handle customer complaints, process returns, and create credit notes in alignment with specialist departments.
The position requires flexibility to adapt to a fast-changing environment and contribute to continuous process improvements.
Matching Summary
Match Score: 75
Miele & Cie. KG is seeking a Customer Service Specialist in Poznan, Poland, responsible for managing home appliance orders, customer complaints, and administrative tasks. The ideal candidate should possess strong English language skills, customer service experience, and proficiency in MS Office, with SAP knowledge being a plus.