直播间客服

Haleon

1+ years e-commerce customer service experience
Fast typing speed with multi-user handling
Strong抗压 ability for night shifts and promotions
This role involves providing professional pre-sales consultation and rapid responses to user inquiries within live streaming environments

Job Summary

  • This role involves providing professional pre-sales consultation and rapid responses to user inquiries within live streaming environments.
  • The position requires managing order processing, after-sales applications, and logistics coordination to maintain high customer satisfaction scores.
  • Candidates must be prepared to handle high-intensity work during major promotional events while maintaining a calm and service-oriented demeanor.

Matching Summary

This role involves providing professional pre-sales consultation and rapid responses to user inquiries within live streaming environments.

Skills & Requirements

Must-have

  • 1+ years e-commerce customer service experience
  • Fast typing speed with multi-user handling
  • Strong抗压 ability for night shifts and promotions

Nice-to-have

  • Experience with Douyin, Taobao, or Kuaishou platforms
  • Empathy and emotional stability in high-pressure situations
  • Team collaboration and proactive feedback reporting

Key Requirements

  • 1 year of e-commerce customer service experience
  • Familiarity with e-commerce order flows and return policies
  • Ability to adapt to night shifts and peak sales periods

Work Rights

Not specified

Tailored Resume

Cover Letter