Eligibility Officer

187

Adelaide, South Australia, Australia
Not specified; not specified; generous employee be...
Fully remote
Strong customer service focus
Excellent written and verbal communication skills
Ability to analyze information for decision making
The role involves investigating, strategizing, managing, and gathering information to support sound decision-making regarding claim outcomes

Job Summary

  • The role involves investigating, strategizing, managing, and gathering information to support sound decision-making regarding claim outcomes.
  • Employees will manage inbound and outbound calls while directing customer queries and assisting with the claims process.
  • The company offers a corporate wellbeing program, flexible work arrangements, and comprehensive learning opportunities.

Matching Summary

The role involves investigating, strategizing, managing, and gathering information to support sound decision-making regarding claim outcomes.

Salary

Not specified; Not specified; Generous employee benefits including annual incentive scheme

Skills & Requirements

Must-have

  • Strong customer service focus
  • Excellent written and verbal communication skills
  • Ability to analyze information for decision making
  • High attention to detail and organizational skills

Nice-to-have

  • Problem solving abilities
  • Informed decision making capabilities
  • Diverse and collaborative team culture
  • Commitment to learning and development

Key Requirements

  • Tertiary studies in business, law or allied health
  • Previous experience in worker's compensation or insurance
  • Experience within a legal environment (advantageous)

Work Rights

Not specified

Tailored Resume

Cover Letter