Senior Associate, Product Management - Customer Services & Strategy (us Card)

Capital One

Riverwoods, IL, US
Riverwoods, il: $101,100 - $115,400; chicago, il: ...
Product roadmap ownership
Agile environment collaboration
Data-driven insights
Product Management at Capital One requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology

Job Summary

  • Product Management at Capital One requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
  • The Customer Services & Strategy team in US Card focuses on products that enhance the customer experience through data-driven, technology-led initiatives across fraud, recoveries, collections, and digital servicing.
  • Senior Associate Product Managers own the product roadmap, prioritize backlogs, and use data-driven insights to improve user experience and business outcomes.

Matching Summary

Product Management at Capital One requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

Salary

Riverwoods, IL: $101,100 - $115,400; Chicago, IL: $101,100 - $115,400; McLean, VA: $111,200 - $126,900; New York, NY: $121,300 - $138,400; Richmond, VA: $101,100 - $115,400; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Product roadmap ownership
  • Agile environment collaboration
  • Data-driven insights
  • Technology-led initiatives
  • Customer experience enhancement

Nice-to-have

  • Intellectual curiosity
  • Comfortable with ambiguity
  • Bias toward action
  • Passionate customer focus
  • Team player

Key Requirements

  • Bachelor's degree or military experience
  • 1+ year product management experience
  • 1+ year product design experience
  • 1+ year agile delivery experience
  • 1+ year business analysis experience
  • 1+ year data science experience
  • 1+ year software engineering experience
  • 1+ years translating business strategy
  • 1+ years working on core product platforms
  • 1+ years working with cross functional teams
  • 1+ years as a product owner in agile

Work Rights

Not specified

Tailored Resume

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