Customer Service (Defects Management, Condo) - up $3000
PERSOL SINGAPORE PTE. LTD.
Singapore, Singapore
Up to $3,000 pm
Not specified
Conduct quality inspection of 100% of units
Liaise with main contractor on handover preparation
Ensure defects rectification within stipulated timeline
PERSOL Singapore Pte. Ltd. is seeking a Customer Service representative for Defects Management in a condo setting. The role focuses on ensuring a seamless handover experience for customers, addressing defects, and resolving complaints to uphold service quality
Job Summary
This role provides a professional TOP handover experience for customers while assisting in the timely rectification of defects.
The incumbent must conduct quality inspections of all units to certify readiness for handover prior to serving the Notice to Take Possession.
Responsibilities include resolving owners' complaints arising from defects and ensuring satisfactory outcomes through effective liaison with contractors.
Matching Summary
Match Score: 75
PERSOL Singapore Pte. Ltd. is seeking a Customer Service representative for Defects Management in a condo setting. The role focuses on ensuring a seamless handover experience for customers, addressing defects, and resolving complaints to uphold service quality.
Salary
Up to $3000
Skills & Requirements
Must-have
Conduct quality inspection of 100% of units
Liaise with main contractor on handover preparation
Ensure defects rectification within stipulated timeline
Nice-to-have
Pleasant energetic personality with positive attitude
Good organizational and problem-solving skills
Adaptable to new and changing situations
Key Requirements
Minimum 'A' Level/Diploma in Real Estate/Building
2-3 years experience in real estate and customer service