Customer Service Agents - Trilingue- Qro

Concentrix

Santiago de Querétaro, Mexico
Competitive salary; monthly performance incentives...
Intermediate to advanced english proficiency
High school diploma or equivalent required
Strong computer navigation and pc skills
The Advisor I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The Advisor I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Employees enjoy a diverse, global organization with endless career opportunities, clear paths for development, and competitive salary with monthly performance incentives.
  • The role requires active listening and troubleshooting to provide a great customer experience while maintaining a pleasant and professional tone.

Matching Summary

The Advisor I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Salary

Competitive salary; Monthly performance incentives available; Inclusive perks and benefits

Skills & Requirements

Must-have

  • Intermediate to Advanced English proficiency
  • High School diploma or equivalent required
  • Strong computer navigation and PC skills
  • Ability to work under constant changes
  • Multitasking in fast-paced environment

Nice-to-have

  • 6 months minimum call center experience
  • Passion for doing good for others
  • Ability to think outside the box
  • Patience in customer contact situations
  • Flexible shift rotation capability

Key Requirements

  • High School diploma or equivalent
  • Intermediate - Advanced English level
  • 6 months minimum Call center experience desired

Work Rights

Not specified

Tailored Resume

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