Customer Banking Specialist Relief - Dandenong Plaza

Jobist Com Ng

Dandenong, ,
Not specified (30 hours per week, predetermined rosters)
Exceptional customer service experience
Excellent communication skills
Ability to articulate financial terms clearly
The job posting seeks a Customer Banking Specialist Relief for CommBank at the Dandenong Plaza, requiring candidates to provide exceptional customer service and support in a retail banking environment. Applicants should have experience in financial services, retail, or hospitality, with strong communication skills and a focus on customer satisfaction

Job Summary

  • As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • The role involves having in-depth conversations with customers about their banking needs including Home Loans, Business Banking, and Financial Advice.
  • Applicants must be available to cover a predetermined roster of Monday 9.30am-4pm (30 hours per week).

Matching Summary

Match Score: 75

The job posting seeks a Customer Banking Specialist Relief for CommBank at the Dandenong Plaza, requiring candidates to provide exceptional customer service and support in a retail banking environment. Applicants should have experience in financial services, retail, or hospitality, with strong communication skills and a focus on customer satisfaction.

Skills & Requirements

Must-have

  • Exceptional customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms clearly
  • Problem solving and effective solution provision
  • Experience in busy retail environment
  • Knowledge of banking products and services

Nice-to-have

  • Genuine interest in financial wellbeing
  • Ability to place customer at centre
  • Integrity in customer interactions
  • Ability to work in driven commercial setting
  • Supportive of risk-adverse culture

Key Requirements

  • Proven customer service experience in financial services, retail or hospitality
  • Availability to cover Monday 9.30am-4pm roster
  • Ability to work in a commercial retail environment

Work Rights

Not specified

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