Senior Success Architect - Service Cloud

Salesforce UK

Base: $123,100 - $227,000 annually; select cities ...
10+ years software architecture experience
Field service architecture expertise mandatory
Salesforce service cloud solution design
This role serves as a trusted advisor to strategic customers, driving long-term business success through expert Service Cloud architecture and optimization

Job Summary

  • This role serves as a trusted advisor to strategic customers, driving long-term business success through expert Service Cloud architecture and optimization.
  • The team focuses on resolving technical issues while proactively identifying risks and recommending improvements to maintain technical health and scalability.
  • Salesforce offers competitive compensation including base salary ranges up to $247,900 in select cities, along with comprehensive benefits like medical, dental, vision, and equity.

Matching Summary

This role serves as a trusted advisor to strategic customers, driving long-term business success through expert Service Cloud architecture and optimization.

Salary

Base: $123,100 - $227,000 annually; Select cities (SF/NYC): $147,400 - $247,900 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), paid parental leave

Skills & Requirements

Must-have

  • 10+ years software architecture experience
  • Field Service Architecture expertise mandatory
  • Salesforce Service Cloud solution design
  • APEX, Visualforce, Lightning Web Components
  • Enterprise application integration and security

Nice-to-have

  • Vertical-specific industry solutions knowledge
  • Data-driven insights on customer success
  • Passion for continuous learning AI trends
  • Strong stakeholder alignment capabilities

Key Requirements

  • 10+ years in software or enterprise architecture
  • Mandatory Field Service Architecture experience
  • Required: Salesforce Admin and Advanced Admin certifications
  • Required: Service Cloud Consultant certification
  • High proficiency in English language

Work Rights

Not specified

Tailored Resume

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