Global A&h Crm Business Analyst

Western World Insurance Company

Charlotte, NC, United States
On-site
Crm business requirements
Functional specifications
Agile project management
This role involves working closely with internal stakeholders to understand their needs, providing training and functional expertise on our CRM & Reporting platform and enabling solutions that drive measurable business value

Job Summary

  • This role involves working closely with internal stakeholders to understand their needs, providing training and functional expertise on our CRM & Reporting platform and enabling solutions that drive measurable business value.
  • As a key player in our team, you will leverage your domain knowledge to identify inefficiencies, solve complex problems, and help envision strategic solutions that align with our business objectives.
  • At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Matching Summary

This role involves working closely with internal stakeholders to understand their needs, providing training and functional expertise on our CRM & Reporting platform and enabling solutions that drive measurable business value.

Skills & Requirements

Must-have

  • CRM business requirements
  • functional specifications
  • Agile project management
  • Salesforce report building
  • Power BI and Tableau

Nice-to-have

  • insurance business concepts
  • cross-functional projects
  • voice of the customer

Key Requirements

  • Minimum 4 years of professional experience in business analysis
  • At least three years of experience with Salesforce
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter