Claims Advisor

EML

Tweed Heads, Queensland, Australia
Hybrid (fully remote with up to 3 days wfh after performance approval)
Customer service background
Empathy
Solution-focused mindset
EML is seeking a Claims Advisor for their Tweed Heads location, aiming to support injured workers in their recovery journey. The role emphasizes empathy and customer service, with no prior claims experience required, and offers work-from-home flexibility after three months

Job Summary

  • Play a meaningful role in supporting injured workers through their recovery journey.
  • Help people navigate challenging times and get back to work and life with confidence.
  • Work in a learning culture that invests in long-term career growth.

Matching Summary

Match Score: 85

EML is seeking a Claims Advisor for their Tweed Heads location, aiming to support injured workers in their recovery journey. The role emphasizes empathy and customer service, with no prior claims experience required, and offers work-from-home flexibility after three months.

Skills & Requirements

Must-have

  • Customer service background
  • Empathy
  • Solution-focused mindset

Nice-to-have

  • Strong communication skills
  • Ability to handle challenges
  • Passion for customer service

Key Requirements

  • No prior claims experience required
  • Proficient use of Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter