Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service role
Facility management processes knowledge
Use of computerized maintenance management system
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, responsible for greeting customers, answering the departmental switchboard, and managing maintenance requests
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, responsible for greeting customers, answering the departmental switchboard, and managing maintenance requests.
The University of Arkansas offers a vibrant work environment with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs with university contributions.
The University of Arkansas is committed to equal opportunity and provides accommodations for applicants with disabilities during the hiring process.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, responsible for greeting customers, answering the departmental switchboard, and managing maintenance requests.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Customer-facing service role
Facility Management processes knowledge
Use of computerized maintenance management system
Record keeping and filing systems
Microsoft Office proficiency
Oral and written communication skills
Nice-to-have
Good customer service skills
Familiarity with Workday
Data analysis techniques knowledge
Ability to maintain harmonious working relationships
Knowledge of accessibility standards for digital content
Key Requirements
High school diploma or equivalent
At least two years of related experience
Criminal background and sex offender registry checks
Legal authority to work in the United States
Work Rights
Must have legal authority to work in the United States