Coordinate software patch and update implementation
The Business Systems Analyst serves as the primary IT systems advisor and functional assistance provider for application systems within the City of Galveston
Job Summary
The Business Systems Analyst serves as the primary IT systems advisor and functional assistance provider for application systems within the City of Galveston.
Responsibilities include coordinating with vendors to ensure software is up to date with the latest patches and developing plans for remediation of reported issues.
The role requires analyzing existing business processes to identify improvements and assisting with the development of custom reports based on customer needs.
Matching Summary
The Business Systems Analyst serves as the primary IT systems advisor and functional assistance provider for application systems within the City of Galveston.
Salary
Compensation Range DOQ
Skills & Requirements
Must-have
Analyze and document user requirements
Troubleshoot application functionality issues
Coordinate software patch and update implementation
Develop custom production and ad hoc reports
Create and maintain training materials
Communicate with IT staff and departmental customers
Nice-to-have
Strong diplomatic judgment in handling situations
Ability to reason abstractly using quantitative concepts
Experience with municipal government goals and objectives
Skill in organizing complex technical data presentation
Key Requirements
Bachelor's degree in computer science or related field
3 years responsible work experience in IT operations