Sales & Customer Support Coordinate customer inquiries, quotations, and order processing Ensure accuracy in pricing, specifications, and delivery timelines Maintain up-to-date sales records, reports, and documentation Project Coordination Plan and track project timelines from order confirmation to completion Coordinate with internal teams (sales, service, logistics, parts) to meet project requirements Monitor progress, follow up on deliverables, and update customers regularly Support scheduling of field technicians and service assignments Operations & Service Support Act as point of contact for service updates, job status, and issue escalation Liaise with Parts and Warranty teams to ensure smooth job execution Follow up on job completion and ensure proper documentation Administrative & Procurement Manage work orders from opening to closure for accurate and timely invoicing Prepare quotations, invoices, and basic reports Issue purchase orders, source suppliers, and follow up on deliveries Maintain organized records and filing systems Report directly to the Directors and/or assigned management personnel Perform other duties as assigned to support business operations and organizational objectives RequirementsDiploma/Degree in Engineering, Business, or related field Preferably with engineering background, certification, or relevant technical experience 2–5 years of experience in coordination, sales support, or project/admin roles Strong organizational and multitasking skills Good communication and stakeholder management abilities Proficient in Microsoft Office (Excel, Word, Outlook) Experience in service/technical environment is an advantage Include your last drawn and expected salary in your resume