Network Technician

Brigham and Women's Faulkner Hospital

Northampton, MA, United States
Base: $22.22 - $31.71phly; bonus/equity: not speci...
Fully remote
Break/fix technical support
Transport and set up equipment
Respond to support requests
Responsible for managing and supporting a wide range of technical systems and equipment, including transporting and setting up technical equipment and maintaining inventory

Job Summary

  • Responsible for managing and supporting a wide range of technical systems and equipment, including transporting and setting up technical equipment and maintaining inventory.
  • Provide break/fix technical support services for networked and stand-alone computing equipment, and respond to support requests via phone, email, ticketing systems, and instant messaging platforms.
  • Mass General Brigham relies on a wide range of professionals to advance our mission and strives to provide exceptional care, inviting all applicants to join us and experience what it means to be part of the organization.

Matching Summary

Responsible for managing and supporting a wide range of technical systems and equipment, including transporting and setting up technical equipment and maintaining inventory.

Salary

Base: $22.22 - $31.71/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Break/fix technical support
  • Transport and set up equipment
  • Respond to support requests
  • Troubleshooting IT environments
  • Microsoft Windows operating systems

Nice-to-have

  • Customer service skills
  • Interpersonal skills
  • Organizational skills
  • Adaptable in fast-paced environments

Key Requirements

  • High School Diploma or Equivalent required
  • Associate's Degree Related Field of Study preferred
  • Experience in customer service and IT support
  • Experience in support or related technical field

Work Rights

Not specified

Tailored Resume

Cover Letter