Fulfillment Operations Team Lead

HelloFresh

Manila, Philippines
On-site
High-volume fulfillment operations
Team management and oversight
Adherence to sops and slas
HelloFresh is seeking a Fulfillment Operations Team Lead in Manila, Philippines, to oversee high-volume fulfillment operations and manage a team of specialists. The role emphasizes strong organizational skills, communication, and adherence to operational standards within a supportive and innovative company culture

Job Summary

  • Oversee and execute high-volume recurring and/or ad hoc fulfillment operations work for sales and marketing partnerships teams while managing and supporting a team of Fulfillment Operations Specialists.
  • Ensure work is delivered accurately, efficiently, and on time through clear prioritization, quality oversight, and strong communication.
  • Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform.

Matching Summary

Match Score: 85

HelloFresh is seeking a Fulfillment Operations Team Lead in Manila, Philippines, to oversee high-volume fulfillment operations and manage a team of specialists. The role emphasizes strong organizational skills, communication, and adherence to operational standards within a supportive and innovative company culture.

Skills & Requirements

Must-have

  • High-volume fulfillment operations
  • Team management and oversight
  • Adherence to SOPs and SLAs
  • Quality assurance and validation
  • Cross-functional communication
  • Data confidentiality and access control

Nice-to-have

  • Continuous learning and development
  • Adaptability and quick learning
  • Collaboration and diverse perspectives

Key Requirements

  • 3-5 years in marketing or partnerships operations
  • 2-3 years team management experience
  • Strong organizational and prioritization skills
  • Excellent written and verbal English communication
  • Critical thinker and quick learner
  • Intermediate Google Suite proficiency
  • Comfortable working across multiple systems

Work Rights

Not specified

Tailored Resume

Cover Letter