Manager - L2 Salesforce Configuration Analyst

Virtualspaces Pwc

Not specified
Daily l2 technical support
Manage user rights and permissions
Salesforce sales cloud configuration
The job posting is for a Manager - L2 Salesforce Configuration Analyst at Virtualspaces PwC, focusing on providing daily technical support for global Salesforce users. The ideal candidate should have over five years of experience in Salesforce enterprise projects and configuration, particularly in Sales Cloud, along with advanced documentation and communication skills

Job Summary

  • Provide daily L2 technical support to global Salesforce users, managing user rights and permissions.
  • Identify, diagnose, and resolve technical issues, escalating and following up as needed, while creating and maintaining reports and dashboards.
  • Analyze integration and data flow problems, and manage elevated access requests.

Matching Summary

Match Score: 85

The job posting is for a Manager - L2 Salesforce Configuration Analyst at Virtualspaces PwC, focusing on providing daily technical support for global Salesforce users. The ideal candidate should have over five years of experience in Salesforce enterprise projects and configuration, particularly in Sales Cloud, along with advanced documentation and communication skills.

Skills & Requirements

Must-have

  • Daily L2 technical support
  • Manage user rights and permissions
  • Salesforce Sales Cloud configuration
  • Document processes and design solutions
  • Analyze integration and data flow issues

Nice-to-have

  • Advanced Excel and MS Office skills
  • Information security knowledge
  • Data protection understanding
  • Embracing Change
  • Intellectual Curiosity

Key Requirements

  • 5+ years enterprise Salesforce project experience
  • 5+ years Salesforce Sales Cloud configuration
  • Advanced English proficiency

Work Rights

Not specified

Tailored Resume

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