Enterprise Solution Consultant - Dach

Five9

Remote
Fully remote
Presales guidance and technical coaching
Enterprise and strategic companies sales
Cloud contact centre solution design
Five9 is seeking an Enterprise Solution Consultant to join their remote team, focusing on delivering cloud contact center solutions and enhancing customer experiences. The ideal candidate should possess strong communication skills, a deep understanding of enterprise applications, and experience in AI technologies

Job Summary

  • Support and enable Five9 technology and reseller partners with presales guidance, training, and ongoing technical coaching.
  • Design end-to-end cloud contact centre solutions that integrate omnichannel routing, AI engines, CRM, workforce optimisation, analytics, and enterprise applications.
  • Guide customers in responsible AI deployment, including governance, guardrails, and operational oversight using Five9’s AI Trust & Governance framework.

Matching Summary

Match Score: 85

Five9 is seeking an Enterprise Solution Consultant to join their remote team, focusing on delivering cloud contact center solutions and enhancing customer experiences. The ideal candidate should possess strong communication skills, a deep understanding of enterprise applications, and experience in AI technologies.

Skills & Requirements

Must-have

  • Presales guidance and technical coaching
  • Enterprise and Strategic companies sales
  • Cloud contact centre solution design
  • AI deployment guidance
  • Proof-of-concept support

Nice-to-have

  • Team-first culture
  • Inclusive environment
  • Customer satisfaction focus
  • Adaptable to change

Key Requirements

  • 8+ Years Preferred
  • Ability to Travel (40-60%)
  • Fluency in English and German

Work Rights

Not specified

Tailored Resume

Cover Letter