Representative - Member Service (part Time)

Texas Dow Employees Credit Union

Texas City, Texas, USA
On-site
Cash handling
Customer service
Digital solutions education
The Texas Dow Employees Credit Union is seeking a part-time Member Service Representative in Texas City, Texas, to enhance member financial well-being through personalized service and transaction support. The role involves processing various account transactions, educating members on digital solutions, and promoting credit union products

Job Summary

  • The Member Service Representative delivers a unique Member experience to improve Member financial wellbeing through assisting Members and prospective members with a variety of account transactions.
  • Processes basic and complex teller transactions including deposits, withdrawals, check orders, statement printing, stop payments, wire requests, and loan payments in the lobby and drive-up environments.
  • Educates members on emerging and existing credit union technology and digital solutions such as mobile, online, and ATM offerings for their convenience.

Matching Summary

Match Score: 85

The Texas Dow Employees Credit Union is seeking a part-time Member Service Representative in Texas City, Texas, to enhance member financial well-being through personalized service and transaction support. The role involves processing various account transactions, educating members on digital solutions, and promoting credit union products.

Skills & Requirements

Must-have

  • cash handling
  • customer service
  • digital solutions education
  • problem resolution
  • transaction processing

Nice-to-have

  • professionalism, courtesy, respect and empathy
  • proactive and positive attitude
  • community development activities

Key Requirements

  • High School Diploma or equivalent
  • Previous experience in cash handling, banking, customer service or hospitality is preferred
  • Ability to operate a ten-key calculator and computer keyboard by touch
  • Availability to work with the Credit Union’s core business hours. Saturday hours are required

Work Rights

Not specified

Tailored Resume

Cover Letter