Customer Support Executive - Thai

Land Securities Group

Fully remote
Fluent in thai language
Fluent in english language
Phone chat email support experience
The role involves delivering comprehensive application support for LSEG products like Eikon desktop and Workspace to Thai-speaking clients

Job Summary

  • The role involves delivering comprehensive application support for LSEG products like Eikon desktop and Workspace to Thai-speaking clients.
  • Employees are expected to resolve customer inquiries efficiently via phone, chat, and email while maintaining a positive client-centric demeanor.
  • The company offers a collaborative culture with tailored benefits including healthcare, retirement planning, and paid volunteering days.

Matching Summary

The role involves delivering comprehensive application support for LSEG products like Eikon desktop and Workspace to Thai-speaking clients.

Skills & Requirements

Must-have

  • Fluent in Thai language
  • Fluent in English language
  • Phone chat email support experience
  • LSEG product application knowledge
  • Data integrity troubleshooting skills

Nice-to-have

  • Financial industry experience preferred
  • IT or SaaS desktop offerings knowledge
  • Process improvement initiative mindset
  • Team management leadership potential
  • Analytical problem-solving abilities

Key Requirements

  • University qualified in finance or business field
  • Business level written and spoken fluency in Thai
  • Experience in customer service or contact centre environment

Work Rights

Not specified

Tailored Resume

Cover Letter