Sr Manager, Apac Customer Success

Cummins

Kuala Lumpur, Malaysia
Fully remote
Customer relationship coordination
Leadership in customer success
Experience in saas environment
The Customer Success Management Team enhances user experience with Workday products

Job Summary

  • The Customer Success Management Team enhances user experience with Workday products.
  • The role involves overseeing enterprise-level support and service activities.
  • The company values integrity, empathy, and shared enthusiasm among its employees.

Matching Summary

The Customer Success Management Team enhances user experience with Workday products.

Skills & Requirements

Must-have

  • Customer relationship coordination
  • Leadership in Customer Success
  • Experience in SaaS environment

Nice-to-have

  • Strong account leadership skills
  • Ability to mentor team members
  • Excellent communication skills

Key Requirements

  • 8+ years in people management
  • 5+ years in customer management
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter