Workday is seeking a Senior Technical Account Manager to provide personalized support for its strategic customers, ensuring alignment with business objectives. The ideal candidate should possess strong technical and communication skills, along with extensive experience in managing complex enterprise accounts
Job Summary
The role involves acting as a primary point of contact and advocate for strategic customers within the Technical Account Management team.
Candidates must possess strong technical acumen to navigate challenges with large enterprise accounts and drive escalations effectively.
Workday offers a flexible work approach requiring at least 50% time in-office or with customers, along with competitive compensation including bonuses and stock grants.
Matching Summary
Match Score: 85
Workday is seeking a Senior Technical Account Manager to provide personalized support for its strategic customers, ensuring alignment with business objectives. The ideal candidate should possess strong technical and communication skills, along with extensive experience in managing complex enterprise accounts.
Salary
Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described
Skills & Requirements
Must-have
7+ years in product support or consulting
5+ years managing complex SaaS solutions
Strong technical background and acumen
Experience with large enterprise accounts
Fluent spoken and written English
Nice-to-have
Fluency in German, French, or Spanish
Background in HR, Payroll, or Financials
C-level engagement experience
Proactive problem-solving mindset
Ability to work in fast-paced environments
Key Requirements
BS or MS in Technical Degree or equivalent experience
7+ years experience in B2B enterprise software support
5+ years implementing or managing complex SaaS solutions