It Support Administrator

Marmon Technologies India Private Limited

Bengaluru, Karnataka, India
Hybrid
3-6 years it support experience
Windows server and m365 administration
Azure ad and intune management
Marmon Technologies India Private Limited is seeking an IT Support Administrator to handle both service desk duties and system administration tasks. The role involves troubleshooting, managing IT infrastructure services, and ensuring compliance and operational stability while working closely with other teams

Job Summary

  • This blended role combines frontline Service Desk responsibilities with intermediate System Administration tasks to ensure operational stability.
  • The position requires managing endpoint configurations, patching, and identity services while supporting core infrastructure like Azure AD and Windows Server.
  • Candidates must be capable of working aligned with U.S. business hours in a 24x7 global operating model.

Matching Summary

Match Score: 85

Marmon Technologies India Private Limited is seeking an IT Support Administrator to handle both service desk duties and system administration tasks. The role involves troubleshooting, managing IT infrastructure services, and ensuring compliance and operational stability while working closely with other teams.

Skills & Requirements

Must-have

  • 3-6 years IT support experience
  • Windows Server and M365 administration
  • Azure AD and Intune management
  • Jira Service Management or FreshService
  • TCP/IP DNS DHCP networking basics
  • AV EDR security implementation
  • 24x7 shift availability for US hours

Nice-to-have

  • ServiceNow familiarity
  • SCCM experience
  • Strong verbal English communication
  • Root cause analysis leadership
  • Collaboration with L3 teams

Key Requirements

  • Bachelor's degree in CS/IT or equivalent experience
  • CompTIA A+, Network+, Security+ certifications preferred
  • Microsoft MD-102 or AZ-104 certification preferred
  • ITIL Foundation certification preferred
  • Ability to work overnight shifts local to India

Work Rights

Not specified

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