Patient Access Rep - Grove Clinic - Full Time - Days

Ochsner Health

Fully remote
High school diploma or equivalent
Minimum 1 year customer service experience
Proficiency with windows applications
The role involves greeting patients, initiating scheduling, and completing the check-in process while maintaining patient confidentiality

Job Summary

  • The role involves greeting patients, initiating scheduling, and completing the check-in process while maintaining patient confidentiality.
  • Employees are responsible for verifying insurance, collecting co-pays, and balancing cash drawers daily.
  • Ochsner Health is committed to serving, healing, leading, educating, and innovating through dedicated employees.

Matching Summary

The role involves greeting patients, initiating scheduling, and completing the check-in process while maintaining patient confidentiality.

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Minimum 1 year customer service experience
  • Proficiency with Windows applications
  • Knowledge of healthcare insurance benefits
  • Strong verbal and written communication skills

Nice-to-have

  • Associate's degree preferred
  • CHAM or CHAA certification preferred
  • Medical Assistant certification preferred
  • Ability to handle high stress situations
  • Experience in revenue cycle environment

Key Requirements

  • High school diploma required
  • 1 year hospital or clinic experience
  • Computer dexterity for data entry
  • Knowledge of federal billing regulations

Work Rights

Not specified

Tailored Resume

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