Customer Service Team Member

The Good Guys

Brighton, Australia
On-site
Cash handling and tendering transactions
Store multi-channel fulfilment
Telephone management and enquiries
At The Good Guys, we’re here to help families live better for less, delighting customers with unbeatable deals and exceptional service and advice

Job Summary

  • At The Good Guys, we’re here to help families live better for less, delighting customers with unbeatable deals and exceptional service and advice.
  • The Customer Service Team Member is an integral member of our customer facing team and will effectively deliver store operations activities in support of a sales focused culture and profitable sales growth.
  • We offer competitive remuneration, fantastic discounts across the JB Hi-Fi Group, access to wellbeing perks, and embrace flexibility with hybrid working models for eligible roles.

Matching Summary

At The Good Guys, we’re here to help families live better for less, delighting customers with unbeatable deals and exceptional service and advice.

Skills & Requirements

Must-have

  • Cash handling and tendering transactions
  • Store multi-channel fulfilment
  • Telephone management and enquiries
  • Resolve customer complaints and queries
  • Quality merchandising and presentation

Nice-to-have

  • Sales focused culture
  • Profitable sales growth
  • Team collaboration
  • Continuous sales skill improvement
  • Product knowledge development

Key Requirements

  • Customer Focus
  • Drives Results
  • Demonstrate Self-Awareness

Work Rights

Not specified

Tailored Resume

Cover Letter