Customer Banking Specialist Relief - Clayton

CommBank

Clayton, VIC, Australia
Exceptional customer service delivery
Articulate financial terms clearly
Problem solve and provide solutions
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Clayton Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Articulate financial terms clearly
  • Problem solve and provide solutions
  • Champion processes and procedures
  • Work in a busy retail environment

Nice-to-have

  • Experience in Financial Services
  • Experience in Retail or Hospitality
  • Interest in building a career
  • Improve financial wellbeing of customers

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to find solutions
  • Act with integrity
  • Place the customer at the centre
  • See the big picture for customers

Work Rights

Not specified

Tailored Resume

Cover Letter