Team Leader - Estate Planning

Co-op

Bristol, Avon, United Kingdom
Base: £33,440; bonus/equity: not specified; benefi...
Hybrid
Line manage legal case managers
Analyse and prepare mi
Handle and resolve client complaints
You’ll use management information (MI) to monitor performance, guide delivery, and ensure we’re meeting targets while providing an excellent client experience

Job Summary

  • You’ll use management information (MI) to monitor performance, guide delivery, and ensure we’re meeting targets while providing an excellent client experience.
  • The role involves inclusive, supportive leadership, helping colleagues develop and confidently managing difficult conversations.
  • By developing and supporting case managers, it strengthens the team’s capability and helps us meet growing demand, playing an important part in the continued success of Co‑op Legal Services.

Matching Summary

You’ll use management information (MI) to monitor performance, guide delivery, and ensure we’re meeting targets while providing an excellent client experience.

Salary

Base: £33,440; Bonus/Equity: Not specified; Benefits: excellent benefits

Skills & Requirements

Must-have

  • Line manage legal case managers
  • Analyse and prepare MI
  • Handle and resolve client complaints
  • Inclusive, supportive leadership

Nice-to-have

  • Develop colleagues confidently
  • Manage difficult conversations
  • Build career in ethical business

Key Requirements

  • Previous experience leading a team
  • Experience within the legal industry
  • Ability to drive team targets
  • Fast-paced environment experience

Work Rights

Not specified

Tailored Resume

Cover Letter