Not specified (assumed to be hybrid or flexible based on industry standards).
Customer success organization
Strategic initiatives
Ai-first world
Salesforce is seeking a Senior Director of Strategy and Planning to lead transformative initiatives within the Customer Success organization. The ideal candidate will have a strong background in management consulting or corporate strategy, with a focus on customer success operating models and cross-functional collaboration
Job Summary
This role will shape our future-state model, drive accountability against our most critical bets and serve as a strategic advisor to our executive leadership.
Your work will help evolve how Salesforce shows up for customers in an AI-first world.
Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Matching Summary
Match Score: 85
Salesforce is seeking a Senior Director of Strategy and Planning to lead transformative initiatives within the Customer Success organization. The ideal candidate will have a strong background in management consulting or corporate strategy, with a focus on customer success operating models and cross-functional collaboration.
Salary
Base: $181,700 - $304,700 annually; Base: $218,100 - $332,600 annually in select SF/NYC metro areas; Bonus/Equity: company bonus, incentive for sales roles, equity; Benefits: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program
Skills & Requirements
Must-have
Customer Success organization
strategic initiatives
AI-first world
quantitative and qualitative analysis
executive-level presentation development
Nice-to-have
ambition meets action
innovation isn’t a buzzword
business as the greatest platform for change
doing well and doing good
Key Requirements
10+ years in management consulting, corporate strategy, corporate planning or business transformation
Deep understanding of Customer Success operating models
Proven ability to lead complex, cross-functional strategic initiatives