Express Service Advisor

Suburban Nissan of Farmington Hills

Farmington Hills, MI, United States
Customer service mindset
Clear communication skills
Write repair orders
As a Service / Express Advisor, you’ll be the trusted guide for our customers throughout the service process—ensuring clear communication, smooth repairs, and an exceptional experience

Job Summary

  • As a Service / Express Advisor, you’ll be the trusted guide for our customers throughout the service process—ensuring clear communication, smooth repairs, and an exceptional experience.
  • Greet customers and assess vehicle performance concerns or service requests, write repair orders, and develop clear, accurate service estimates.
  • Gain hands-on experience and industry training with an opportunity to grow within service, parts, or leadership roles.

Matching Summary

As a Service / Express Advisor, you’ll be the trusted guide for our customers throughout the service process—ensuring clear communication, smooth repairs, and an exceptional experience.

Skills & Requirements

Must-have

  • customer service mindset
  • clear communication skills
  • write repair orders
  • assess vehicle performance concerns
  • develop service estimates

Nice-to-have

  • partner closely with technicians
  • team-oriented attitude
  • desire to continue learning
  • fast-paced environment

Key Requirements

  • Previous Service Advisor or Express Advisor experience preferred
  • Automotive technician experience is a plus
  • Valid driver's license
  • Acceptable driving record

Work Rights

Not specified

Tailored Resume

Cover Letter